RE/MAX Action Testimonials

She was great at keeping the process moving, and very communicative, and flexible with scheduling. I highly recommend!!.

I really recommend for future purchases.

I have walked into open house and spoke with different relators, they were all pushy or tell you, you need to spend more money, try to convince you with a reason. Buying home is a big investment and Stephanie knows that. Stephanie takes her relator position like a hobby, when ever you want to see a place she make it happen right away, never try to convince you just to close the deal. I trust her because she only made sure the house is right for the buyer, she is on your side. Stephanie shown me if not more than 100 homes , she never gave up on this buyer. She always respected my thoughts, my opinion, and beliefs. She is more like a friend and not someone you are in business with. I won't use the word patient, because that is for someone who is pretending to be. If you are looking for someone that respects your thoughts and not just aiming for the final price tag of a sales, understands what's right and best for you. I will recommend Stephanie. "

I tried selling on my own and had a rough time. Laurie walked me through the whole home selling experience. I could have never done it without her. I would have never known all the criteria and information that goes into selling a home successfully. It was a very eye opening, learning experience. Laurie had my home sold the first day the listing went live, with better results than I ever expected. I would list any future home for sale with her again. Thank you Laurie let me know if this is ok. I am very thrilled with the results you got for me on the sale of my home. I only wish I would have connected with you sooner! Tammy M.

She helped us to find a place that she knew would fit our needs. She was looking out for us and made sure that we were happy with what we found. Anytime we had a question she was there and ready to answer. We fully recommend Stephanie for home buying.

Thank you for all your support in this long process. I can say that you can really trust her. God bless her always good luck Stephanie thank you so much for helping me and my wife!!!

She was very helpful and informative. She got us an amazing home and went above and beyond to vouch for us and make this process as smooth and effortless as possible. We appreciate her tremendously!

Her patience with me and guidance was invaluable as I had never sold a property before. She was in constant communication with me- even helped with cleaning and preparation of the property. She worked tirelessly to help me sell this property and I am forever grateful. Would HIGHLY recommend her to anyone selling their home.

... puts fresh ideas into place......always there to innovate....leads with technology....best managing broker/owner out there... what more can I say!

Thank you.

I decided to give her a try and she did not disappoint. She was a little tough but it was worth her suggestions in the long run. She pointed out what she called "hidden value". I didn't see some of the value she saw, and had them stand out. We had a few issues that she was always on top of and when minor repairs needed to be done she knew people who were there quickly. Happy to have signed on with her and I am sure anyone would be.

It had been 30 years since we made a move and she has a saying, "Let's get all your ducks in a row," so it is not so over welming for us. This was key. She kept showing us different houses until we found one that met our needs and price. Before we moved in, she helped us with preparing the home while we were packing up our previous home. She also was in close contact with our attorney, our mortgage lender and made the move so much easier for us. We would highly recommend Armandina to anyone who is looking for a home. We also worked so well with the real estate agent she recommended in another area to sell our home. What a wonderful experience.

It started due to the pandemic, but we then ended up with some closing Issues. Through it all, Stephanie Herbert was right there with us. The team work she exhibits with the loan officer, and attorney is top notch. She is not just a real estate agent that gives you MLS sheets or only thinks of her commission, she really cares about making your home buying goals come true !

We sold the house empty with no updates done. The house sold in less than 3 weeks during the stress of the Covid crisis. She worked with the interested buyer and the made the hard to house sell in perfect time. There was never a time I did not know what was going on and that's all because of Laurie being on top of things for me. When I am ready to sell my personal unit, she will be the agent I choose. I could not have expected a better outcome. Thanks Laurie for everything. Sincerely, Carol A M

She works hard to please her customers. Thanks Stephanie.

Gary Jacklin the Broker Owner has assembled a support team that's second to no one. His primary focus is the success of his agents. His systems are state of the art and in my opinion give us as agents the greatest chance to achieve our goals. I wouldn't consider working anywhere else. Thank you Gary and Team! Rick Fisher

We couldn't have asked for a better realtor to help us through the home buying process. Laurie's knowledge and understanding of the market and process made what could have been a stressful experience for us go smoothly. Her recommendations on getting our condo ready to sell helped us get multiple offers the first weekend it was on the market. Her flexibility and willingness to work with our schedules to go house hunting made the process so much easier. She helped us find our dream forever home and a stand out amongst the multiple bids put in on the house. If you are looking for a realtor to help you navigate selling or purchasing a home, I could not recommend a better realtor than Laurie Kaiser! Best wishes, Erin

We have worked with her twice now and would again. She knows the markets well and had a ton of useful insights. She patiently helped us find the needle in the haystack with our first home for our growing family, and then helped us navigate the complexities of selling while building 5 years later. We got a great price on both ends too.

She is knowledgeable, trustworthy and most importantly her overall understanding of my needs in selling to move to a warmer climate when I contacted her. She explained the staging process of my home and was straight forward making sure I followed her suggestions if I wanted to sell my home fast. This is a TOP NOTCH agent and Re/Max Action is lucky that Stephanie represents them. Stephanie was on point with sell pricing (my home was not over priced which help in getting an offer within days after posted on internet. Thanks to Stephanie's help in selling my home so quickly, I am now living in my retirement dream home located in Sunny Florida! KUDOS to you Stephanie Herbert and your crew for you being a super agent and trustworthy! Gaile Wells Bolingbrook IL now living in Florida

Trust in a working relationship can create an exceptional customer experience. It is an honor to work with Stephanie and her clients.

, He is hard working and cares about his clients. It is a pleasure to do business with him

She's very knowledgeable of the process and meticulous when explaining things or answering questions.. She made the experience fun, smooth and stress free

Gary is such a great business owner, always with the agents at the forefront. Every aspect of his plan is really done with agents needs in mind. He always provides the tools we all need to do our jobs and do them well! Definitely a WIN - WIN for us and our clients! Thank you Gary.

I made a huge mistake my first go round. With Stephanie, she made me feel like a first time home buyer again!! I didn't experience half of things I did when I first purchased a home (attending the inspection, cc'd in emails etc). I was informed the entire time and reassured every step of the way. Stephanie assisted me in selling my current home, and assisted me in purchasing a beautifully completely undated home. Stephanie was heaven sent!! A+

From handling all the home viewings herself, to ensuring that I wouldn't be paying too high taxes in any location. I moved out from out of state, and she went above and beyond to meet and exceed my needs.

! Gary is the best managing broker I have have worked with in my 24 years of being a lic. real estate broker. He is always working hard to help his agents grow their business.

She had the answers to all my questions and helped find a place for my family to call home. She was patient and available anytime I needed her. She truly made the process easy.

She was super nice and knowledgeable. Very patient, always available and going the extra mile to help in any way, overall a great person. Love my new home!

Our house that we lived in flooded and Stephanie was able to find us all the contractors willing to take on a full house restoration and complete the job beautifully. Once the home was completely redone, Stephanie found us a buyer and the house sold. Stephanie not only sold our house, but assisted in the process of buying our dream home where we intend to reside for many years. We started our journey with Stephanie in a terrible spot and ended up with smiles on our faces excited for our future in our new home. If you're looking for a realtor, this woman knows exactly how to get things done. She is driven and efficient with her work. Thank you Stephanie and Remax action team for all your hard work.

She is very detail oriented and guided us every step of the way. She knew the exact timing and helped with some staging of our home with things we already had and things we were able to use in our new home. I loved this because I got new stuff too. You can trust Armandina to best represent you in all your real estate needs. I would highly recommend her to anyone I know,

She knows what she is doing. THANKS Laurie!

Very personable and available whenever I called.

1-2020 in regards to listing a home that was owned by my brother Greg. My brother was in his last days of life & I needed to find someone quickly to help in the selling of Greg’s house- I was referred to Stephanie by my stepson’s girlfriend who is also a realtor! Stephanie proved to be invaluable in selling the home quickly & efficiently,, In fact the next day with the first prospective buyer offering a full price offer & along with the closing process being accomplished with Stephanie help went very smoothly., Stephanie showed a very caring nature due to my unique circumstances, She is very knowledgeable & made the selling of my brother’s house a professional & efficient process! I would highly recommend her for your real estate needs! Thanks Stephanie for all that you. Accomplished for me ! Best Regards- Bob

I appreciate her understanding my situation.

She was attentive to our needs and got us exactly what we wanted!

She just took over and professionally handled the very demanding new buyers. I put everything in her hands, She was is very compassionate and looked out for my best interests. I was very happy and lucky to have her as Realtor.

We are living in another state and she help us to find some of the workers who did repairs in our house. She will go the extra mile. She never pressured us and let us take our time when we were deciding on something. I highly recommend Laurie as a Realtor.

After a few days on the market we received more than we expected. Need less to say, We are very pleased. We have already given out her name to help others have such a great experience.

Frank has been wonderful looking out for my mom, like she was his own. We were originally looking for a condo for her, and then Frank suggested we entertain a one level townhome with an attached garage. He was spot on, because the assessments are $150 to $200 a month less, and her walk is just from the garage to the kitchen (15 feet) versus walking from the parking garage to the elevator, and then another 50-150 feet to the condo unit. He mentioned they also appreciate more than condos, and they are really hard to find. Thank you, Frank!!

I would highly recommend her to friends and relatives to use her for services for the sale or purchase of the property. Wish her best of luck.

She sold our home in 16 days and the speed of the sale was important for us. Laurie went above and beyond attending showings, the inspection, and the appraisal with the sellers agents because we had tenants who were uncomfortable with showings. I would highly recommend Laurie.

She has excellent communication skills and a solid understanding of the real estate business. It would be my pleasure to work on another transaction with Sue. I find her to be trustworthy, kind and efficient, a champion for her clients and a collaborator with her peers." -Nancy Prelaske

Her concerns are for her client not for her commission. Angela Norton

Our first encounter with Stephanie was the Friday after Thanksgiving (2012). I told her that we wanted her to find a property that suited my mother's needs and have her property closed by Christmas. She exceeded our expectations - we closed the day after Christmas! When we unexpectedly lost my mom Stephanie was supportive, kind and once again exceeded our expectations; contract received within 4 weeks of listing the property. Stephanie has earned the right to have us (and our family and friends) as life-long clients. We love her! Heather S., Bolingbrook IL

I have never met a more ethical person., who truly cares for her clients in all facets of their Real Estate needs. It is an honor and privilege to know her and be a part of her journey in the Real Estate Industry. She is one in a million!!!

She truly had my best interest at heart in any situation, and was incredibly persistent and compassionate the whole time.

We appreciated her honesty and dedication in finding us a home!!!

She just took over and professionally handled the very demanding new buyers. I put everything in her hands, She was is very compassionate and looked out for my best interests. I was very happy and lucky to have her as Realtor.

Stephanie has been a life-saver. She is kind, down-to-earth and professional. She related to my concerns and proceeded to guide and assure me through every step of the process. She is never bothered by a question or concern, and gets back to me promptly. I feel well taken care of, and highly recommend Stephanie Herbert for your real estate needs.